Remote Operations Manager – Benefit Plans & Configuration

Prime Therapeutics; Atlanta (GA); A distancia; USD 81.000 - 138.000; Jornada completa

Descripción de la vacante

Prime Therapeutics seeks a Manager, Operations to lead the Benefit Plan Configuration team across multiple lines of business from a remote location. You will guide performance, develop project plans, and ensure accurate programming of benefit plans while meeting SLAs and operational goals.

You will collaborate with internal and external stakeholders, analyze workflows, and drive process improvements to deliver high-quality service and scalable solutions.

Formación

• Bachelor’s degree in business, healthcare, or related field.
• 6 years of work experience in operations management, PBM, healthcare, insurance, or analytics.
• 2 years of leadership/people management experience.
• Eligible to work in the United States without work visa or sponsorship.

Responsabilidades

• Manage employee performance with defined scorecards and coaching.
• Lead data validation projects supporting system enhancements.
• Oversee project management, programming, testing, and documentation to meet SLAs.
• Schedule staff and coordinate activities to balance workload.
• Document workflows and system requirements for efficient delivery.
• Identify reporting needs and validate reporting before production.

Conocimientos

Leadership

People management

Analytical skills

Communication skills

Educación

Bachelor's degree in business/healthcare or related field

Herramientas

Microsoft Excel

Word

Business systems

Descripción del empleo

Prime Therapeutics seeks a Manager, Operations to lead the Benefit Plan Configuration team across multiple lines of business from a remote location. You will guide performance, develop project plans, and ensure accurate programming of benefit plans while meeting SLAs and operational goals.

You will collaborate with internal and external stakeholders, analyze workflows, and drive process improvements to deliver high-quality service and scalable solutions.