Remote Operations Leader — Benefit Plans

Prime Therapeutics; Little Rock (AR); Remote; USD 81.000 - 138.000; Vollzeit

Zusammenfassung

Prime Therapeutics is seeking a Manager of Operations - Remote to lead the Benefit Plan Configuration team and ensure accurate programming of benefit plans while meeting SLAs. The role emphasizes cross-functional collaboration and performance management across multiple lines of business.

You will oversee data validation, reporting, and workflow development, coordinating with customers, members, and providers to resolve issues and drive high-quality service.

Qualifikationen

• Bachelor’s degree in business, healthcare, or related field or equivalent experience.
• 6 years of work experience in operations management, PBM, healthcare, insurance, retail, analytics, or compliance.
• 2 years of leadership/people management experience.

Aufgaben

• Manage employee performance with defined scorecards and feedback.
• Lead data validation projects to support system enhancements.
• Oversee project management, programming, testing, and documentation to meet SLAs.
• Schedule employees and manage capacity to maintain workflow.
• Develop workflows, system requirements, analyses, and testing to deliver efficient solutions.

Kenntnisse

Leadership

Project management

Data analysis

Excel

Communication

Ausbildung

Bachelor's degree

HS diploma

Tools

Microsoft Excel

Microsoft Word

Business systems

Jobbeschreibung

Prime Therapeutics is seeking a Manager of Operations - Remote to lead the Benefit Plan Configuration team and ensure accurate programming of benefit plans while meeting SLAs. The role emphasizes cross-functional collaboration and performance management across multiple lines of business.

You will oversee data validation, reporting, and workflow development, coordinating with customers, members, and providers to resolve issues and drive high-quality service.