Operations Director - Multi-Site Security & Client Success

Allied Universal; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunities

Medical, dental, vision

Retirement plan

Paid holidays

Job summary

Allied Universal in New York is seeking a Director of Operations to lead onsite Account Managers across multiple branch locations. You will drive client satisfaction, optimize security professionals’ performance, and implement corrective action plans for operational improvement while upholding iCARE leadership values.

Responsibilities include mentoring teams, growing client relationships, overseeing service delivery, and analyzing KPIs using our BI platform to maximize efficiency.

Job description

Allied Universal in New York is seeking a Director of Operations to lead onsite Account Managers across multiple branch locations. You will drive client satisfaction, optimize security professionals’ performance, and implement corrective action plans for operational improvement while upholding iCARE leadership values.

Responsibilities include mentoring teams, growing client relationships, overseeing service delivery, and analyzing KPIs using our BI platform to maximize efficiency.