Operations Admin Specialist - Data & Customer Support

FedEx Group; Whitsett (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Corporation is seeking a detail-oriented Hub/Station Administrative Clerk to support various operational areas, from linehaul to records management and customer service. You will handle clerical tasks, data entry, and daily reporting to help ensure timely deliveries.

As the first point of contact for customers, you will address inquiries, assist with audits, manage documents, and coordinate with management to resolve issues quickly.

Qualifications

• Typing, data entry, and basic office tasks.
• Customer service skills to respond professionally to inquiries.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support (filing, copying, faxing, emailing, calls).
• Enter and review data in various systems for operations support.
• Compile data and generate regular/adhoc reports for management.

Skills

Typing

Data entry

Office software

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking a detail-oriented Hub/Station Administrative Clerk to support various operational areas, from linehaul to records management and customer service. You will handle clerical tasks, data entry, and daily reporting to help ensure timely deliveries.

As the first point of contact for customers, you will address inquiries, assist with audits, manage documents, and coordinate with management to resolve issues quickly.