Operations Support & Data Clerk

FedEx Group; Northern (KY); Hybrid; USD 16,531,000 - 27,552,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical specialist to support hub and station operations. Responsibilities include data entry, records management, and responding to customer inquiries to help optimize delivery times.

The role requires strong organization, accuracy, and proficiency with Microsoft Office. Candidates should have prior clerical or customer service experience and be able to work a consistent schedule at the Clinton, PA location.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills and data entry proficiency.

Responsibilities

• Provide clerical support to management and operations, including copying, filing, faxing, emailing and answering phones.
• Enter and review data in various systems to support functional areas.
• Compile data and prepare regular and adhoc reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Assist with audits and process documentation as needed.
• Maintain records, support loss prevention and ensure timely delivery.
• Coordinate with Linehaul and IC settlement processes and related documentation.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Web-based applications

Job description

FedEx is seeking a detail-oriented clerical specialist to support hub and station operations. Responsibilities include data entry, records management, and responding to customer inquiries to help optimize delivery times.

The role requires strong organization, accuracy, and proficiency with Microsoft Office. Candidates should have prior clerical or customer service experience and be able to work a consistent schedule at the Clinton, PA location.