Operations Admin Specialist

FedEx Group; Rosemount (MN); On-site; USD 24,287 - 31,175; Full time

Job summary

FedEx is seeking a detail-oriented office associate to perform clerical and administrative tasks across hub and station operations. The role supports records management, data entry, and customer service, ensuring timely handling of damaged or misaddressed packages and acting as the first point of contact for customers.

Key duties include data entry in multiple systems, preparing reports, maintaining scan statuses, and assisting with audits and DOT documentation.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, and use of phone, copier, fax.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in systems to support the functional area.
• Compiles data and prepares regular and ad-hoc reports for management.
• Serves as frontline customer service for inquiries and issues.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a detail-oriented office associate to perform clerical and administrative tasks across hub and station operations. The role supports records management, data entry, and customer service, ensuring timely handling of damaged or misaddressed packages and acting as the first point of contact for customers.

Key duties include data entry in multiple systems, preparing reports, maintaining scan statuses, and assisting with audits and DOT documentation.