Operations Admin I: Data, Records & Customer Care

Federal Express Corporation; California (MO); On-site; USD 2,066,000 - 2,893,000; Part time

Job summary

FedEx is seeking a clerical assistant to support hub and station operations, including linehaul, records management, and quality assurance. You will also handle customer inquiries, address issues, and ensure timely delivery through precise data entry and document handling.

The role emphasizes strong administrative skills, data accuracy, and professional customer service in a fast-paced environment with a night and weekend shift.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, phone, copier, fax.
• Microsoft Office software and web-based applications knowledge required.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Review and enter data in systems to support departments.
• Compile data and prepare regular and ad-hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with DOT-related files and IC settlement documentation as needed.
• Monitor and ensure proper package scans and address corrections to aid delivery.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a clerical assistant to support hub and station operations, including linehaul, records management, and quality assurance. You will also handle customer inquiries, address issues, and ensure timely delivery through precise data entry and document handling.

The role emphasizes strong administrative skills, data accuracy, and professional customer service in a fast-paced environment with a night and weekend shift.