Senior Operations Admin: Logistics & Customer Care

FedEx Group; Portland (ME); On-site; USD 24,796 - 37,195; Full time

Job summary

FedEx Group is seeking an organized clerical professional to perform administrative duties across hub and station operations. You will handle data entry, reports, and customer inquiries, ensuring timely resolution and accurate records.

Ideal candidates will have four years of customer service or clerical experience, strong MS Office skills, and attention to detail in a fast-paced logistics environment. This role requires on-site work with minimal travel.

Qualifications

• High School Diploma or GED required.
• Four years of customer service or clerical experience preferred.
• Proficiency with Microsoft Office and basic data entry.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter data in systems to support functional areas and generate reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with DOT-related documentation and IC settlement data as directed.

Skills

Typing

Data entry

Phone/fax use

Microsoft Office

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group is seeking an organized clerical professional to perform administrative duties across hub and station operations. You will handle data entry, reports, and customer inquiries, ensuring timely resolution and accurate records.

Ideal candidates will have four years of customer service or clerical experience, strong MS Office skills, and attention to detail in a fast-paced logistics environment. This role requires on-site work with minimal travel.