Operations Admin I: Data, Records & Customer Support

FedEx Group; Bishop (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

FedEx Corporation in California seeks a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul, records management, quality assurance and customer service. You will act as the first point of contact for customers and help ensure timely delivery.

Responsibilities include data entry in multiple systems, generating reports, assisting with audits, resolving inquiries, and maintaining accurate records while prioritizing workflow to

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Typing, data entry and use of phone, copier, and fax.
• Microsoft Office and web-based applications experience.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and/or enters data in various systems to support functions.
• Compiles data and generates regular and adhoc reports for management.
• Acts as frontline customer service to respond to inquiries and resolve issues.
• Assists with BCSA audit data retrieval and documentation.
• Maintains records management tasks including maintenance and destruction.

Skills

Clerical skills

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation in California seeks a detail-oriented clerk to perform clerical and administrative tasks across hub and station operations, including linehaul, records management, quality assurance and customer service. You will act as the first point of contact for customers and help ensure timely delivery.

Responsibilities include data entry in multiple systems, generating reports, assisting with audits, resolving inquiries, and maintaining accurate records while prioritizing workflow to