Operations Admin I — Data & Customer Support Clerk

Federal Express Corporation; Watertown (SD); On-site; USD 23,000 - 32,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical assistant for hub and station operations. You will support administrative tasks, handle customer inquiries, and ensure accurate data entry across systems to aid timely deliveries.

The role emphasizes strong communication, multitasking, and reliability in a fast-paced environment with standard daytime hours and benefits consideration.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in typing, data entry, and use of MS Office and web-based applications.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment with attention to detail.

Responsibilities

• Perform clerical and administrative tasks in hub and station operational areas.
• Provide frontline customer service to resolve or escalate inquiries and issues.
• Enter data in multiple systems and compile regular reports for management.
• Support loss prevention and quality assurance activities.
• Maintain records and ensure accurate documentation for DOT and audits.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical assistant for hub and station operations. You will support administrative tasks, handle customer inquiries, and ensure accurate data entry across systems to aid timely deliveries.

The role emphasizes strong communication, multitasking, and reliability in a fast-paced environment with standard daytime hours and benefits consideration.