Operations Admin II: Data, Records & Customer Support

FedEx; Pflugerville (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations. You will handle data entry, reporting, and frontline customer service to resolve inquiries and issues, helping optimize delivery times.

Responsibilities include records management, audit support, and coordinating with management while maintaining accuracy in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.

Responsibilities

• Provide clerical support for management and operations (photocopying, filing, faxing, emailing, phone).
• Enter and review data in systems; compile regular and adhoc reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCST audits by retrieving data/files for review.
• Handle records management tasks: maintenance, destruction and inventory.
• Perform other duties as assigned.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations. You will handle data entry, reporting, and frontline customer service to resolve inquiries and issues, helping optimize delivery times.

Responsibilities include records management, audit support, and coordinating with management while maintaining accuracy in a fast-paced environment.