Operations Admin: Data, Records & Customer Care

Federal Express Corporation; Chickentown (PA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

401(k)

Job summary

Federal Express Corporation is seeking a full-time administrative specialist to support hub and station operations, including linehaul, records management, and customer service. You will resolve customer inquiries, keep data accurate, and assist with audit readiness while ensuring timely package processing.

Minimum 4 years in customer service or clerical roles and a high school diploma or GED are required. Dock operations experience is preferred, and the role involves minimal travel with a focus

Qualifications

• High School Diploma or GED required.
• Minimum 4 years of customer service or clerical experience.
• Experience in dock operations or distribution center preferred.

Responsibilities

• Provide clerical support across management and operational functions.
• Enter and review data in various systems to support operations.
• Produce regular and adhoc reports for management.
• Serve as frontline customer service contact and resolve inquiries.
• Assist with BCSA audit data retrieval and file management.
• Handle records management, loss prevention, and package condition checks.

Skills

Typing

Data entry

Phone, copier, fax

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a full-time administrative specialist to support hub and station operations, including linehaul, records management, and customer service. You will resolve customer inquiries, keep data accurate, and assist with audit readiness while ensuring timely package processing.

Minimum 4 years in customer service or clerical roles and a high school diploma or GED are required. Dock operations experience is preferred, and the role involves minimal travel with a focus