Operations Admin II: Data, Service & Customer Support

Federal Express Corporation; Edmond (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations. You will assist with linehaul, quality assurance and customer service, processing damaged/ misaddressed packages and acting as a first point of contact for customers.

The role emphasizes data entry, report generation and maintaining accurate scan statuses to support timely delivery and audit readiness.

Qualifications

• General business skills including typing, data entry and office equipment use.
• Strong customer service skills to respond to inquiries professionally.
• Ability to manage time, organize tasks and multitask in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data in systems to support the functional area.
• Compiles data and prepares regular and ad-hoc reports for management review.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations. You will assist with linehaul, quality assurance and customer service, processing damaged/ misaddressed packages and acting as a first point of contact for customers.

The role emphasizes data entry, report generation and maintaining accurate scan statuses to support timely delivery and audit readiness.