Senior Operations Admin & Customer Support

Federal Express Corporation; Town of Mosinee (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, linehaul, records management, quality assurance and customer service. You will handle data entry, filing, photocopying, answering phones, and document processing to keep delivery times on track.

This role emphasizes timely problem solving, accurate data handling, and front-line customer contact.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry and organizational skills.

Responsibilities

• Provide clerical support to management and operations (copying, filing, emailing, answering phones).
• Enter data into systems and compile reports for management.
• Serve as frontline customer service for inquiries and issues.
• Support records management, audits, and DOT-related documentation.
• Ensure timely processing of documents and accurate scans.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a detail-oriented clerical professional to support hub and station operations, linehaul, records management, quality assurance and customer service. You will handle data entry, filing, photocopying, answering phones, and document processing to keep delivery times on track.

This role emphasizes timely problem solving, accurate data handling, and front-line customer contact.