Operations Admin II — Frontline Support & Data Ops

Federal Express Corporation; Village of Menands (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations. You will handle a variety of administrative tasks, assist with data entry, and serve as a frontline customer service contact to resolve inquiries and issues.

The role emphasizes accuracy in data handling, timely processing, and collaboration with operations teams to ensure efficient delivery and loss prevention efforts.

Qualifications

• Two years of customer service, clerical or related experience required.
• Experience in dock operations environment or distribution center setting preferred.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering calls).
• Review, research and enter data in systems to support the functional area.
• Compile data and produce regular and ad hoc reports for management.

Skills

Data entry

Microsoft Office

Customer service

Time management

Multi-tasking

Phone, copier, fax usage

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a clerical/administrative associate to support hub and station operations. You will handle a variety of administrative tasks, assist with data entry, and serve as a frontline customer service contact to resolve inquiries and issues.

The role emphasizes accuracy in data handling, timely processing, and collaboration with operations teams to ensure efficient delivery and loss prevention efforts.