Operations Admin II: Data, Records & Customer Support

FedEx; Humboldt (TN); Híbrido; USD 28.000 - 38.000; Jornada completa

Descripción de la vacante

FedEx is seeking a detail-oriented clerical associate to support hub and station operations. You will handle data entry, filing, and customer inquiries, ensuring accurate records and timely communication with management.

The role includes assisting with audits and maintaining records while providing excellent service to internal and external customers. The position requires a High School Diploma or GED, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced

Formación

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills such as typing, data entry, and use of phone, copier, and fax.
• Microsoft Office software and web-based applications experience preferred.

Responsabilidades

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and/or enters data in various systems to support the functional area.
• Compiles data and provides regular and adhoc reports to management.
• Serves as frontline customer service to resolve inquiries and issues.
• Assists with Business Control Self Assessment (BCSA) audit data retrieval.
• Records management tasks including maintenance, destruction and inventory.
• Performs other assigned duties.

Conocimientos

Typing

Data entry

Customer service

Time management

Multi-tasking

Organizational skills

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Web-based applications

Descripción del empleo

FedEx is seeking a detail-oriented clerical associate to support hub and station operations. You will handle data entry, filing, and customer inquiries, ensuring accurate records and timely communication with management.

The role includes assisting with audits and maintaining records while providing excellent service to internal and external customers. The position requires a High School Diploma or GED, strong MS Office skills, and the ability to manage multiple tasks in a fast-paced