Operations Admin II: Data, Customer Support & Logistics

Federal Express Corporation; City of Plattsburgh (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Federal Express Corporation seeks an Operations Administrator to support hub and station activities, performing clerical duties, data entry and customer service as the first point of contact for inquiries.

You will review data in multiple systems, compile regular and ad-hoc reports, assist with audits, support loss prevention, and help coordinate linehaul and IC settlement activities to back timely deliveries.

Qualifications

• Minimum two years of customer service, clerical or related experience.
• Experience in dock operations or distribution center setting preferred.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Provide clerical support to management and operations.
• Enter and review data in systems to support functional areas.
• Prepare reports for management review.
• Serve as frontline customer service for inquiries and issues.
• Assist with audits and BCSA data retrieval.
• Support linehaul and DOT file documentation and IC settlements.

Skills

Typing & data entry

Phone, fax & copier use

Customer service

Time management & multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation seeks an Operations Administrator to support hub and station activities, performing clerical duties, data entry and customer service as the first point of contact for inquiries.

You will review data in multiple systems, compile regular and ad-hoc reports, assist with audits, support loss prevention, and help coordinate linehaul and IC settlement activities to back timely deliveries.