Operations Admin: Data, Records & Customer Service

Federal Express Corporation; Blauvelt (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerk to support hub and station operations, including linehaul duties, records management, quality assurance and customer service. You will address damaged and misaddressed packages and serve as the first line of contact for customers.

In this role you will perform clerical tasks such as photocopying, filing, scanning, data entry into various systems, and generating reports for management.

Qualifications

• High School Diploma or GED required.
• Four (4) years of customer service, clerical, or related experience required; distribution center/dock experience preferred.
• General business skills: typing, data entry, phone usage, filing, and multitasking.

Responsibilities

• Provide clerical support to management and operations.
• Enter data into systems and compile reports for review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with data retrieval for audits and records management.

Skills

Customer service

Data entry

Time management

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Fax & Copier

Job description

Federal Express Corporation is seeking a detail-oriented clerk to support hub and station operations, including linehaul duties, records management, quality assurance and customer service. You will address damaged and misaddressed packages and serve as the first line of contact for customers.

In this role you will perform clerical tasks such as photocopying, filing, scanning, data entry into various systems, and generating reports for management.