OpenShift TAM - Enterprise Cloud Architect (Remote)

Red Hat; North Carolina; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Disability/Leave

Stock purchase plan

Job summary

Red Hat's Technical Account Management team seeks an enterprise‑level OpenShift TAM to work remotely in the southeastern US. You will provide architectural guidance to key customers, tailor support, and collaborate with engineering and product teams to resolve issues and drive successful cloud deployments.

The role emphasizes building long‑term relationships, proactive guidance, and clear communication in English, with occasional regional travel.

Qualifications

• 5+ years in a support, development, engineering, IT, or QA role.
• Experience administering PaaS/cloud solutions like OpenShift.
• Expertise in enterprise cloud solutions incl. Kubernetes, cloud management, and IT automation.

Responsibilities

• Support enterprise customers with automated and containerized cloud platform solutions.
• Learn new technologies related to container orchestration and microservices on container platforms.
• Develop relationships with business/IT stakeholders and become a customer implementation expert.

Skills

Kubernetes

OpenShift

English communication

PaaS experience

Customer relationships

Education

Bachelor's degree or equivalent

Tools

OpenShift Container Platform

Job description

Red Hat's Technical Account Management team seeks an enterprise‑level OpenShift TAM to work remotely in the southeastern US. You will provide architectural guidance to key customers, tailor support, and collaborate with engineering and product teams to resolve issues and drive successful cloud deployments.

The role emphasizes building long‑term relationships, proactive guidance, and clear communication in English, with occasional regional travel.