Remote OpenShift TAM: Enterprise Cloud Architect

Red Hat, Inc.; Atlanta (GA); Remote; USD 96,000 - 154,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and視on

Health Savings Account - HDHP

Retirement 401(k) with employer match

Paid time off and holidays

Paid parental leave

Disability & paid family medical leave

Employee stock purchase plan

Job summary

Red Hat is seeking an OpenShift Technical Account Manager (TAM) to work remotely in the southeastern United States. You will support enterprise customers with automated cloud platform solutions, provide architectural guidance, and advocate for best practices with OpenShift and cloud technologies.

The role requires 5+ years in support/engineering, PaaS and Kubernetes expertise, strong communication, and travel to regional customers.

Qualifications

• 5+ years in a support, development, engineering, IT, or QA org.
• Experience administering OpenShift PaaS and enterprise cloud solutions.
• Strong English communication; willing to travel regionally.

Responsibilities

• Provide enterprise-level technical guidance for OpenShift deployments.
• Develop relationships with key business and IT stakeholders.
• Perform technical reviews and share knowledge to prevent issues.
• Collaborate with engineering, product management, and support teams.
• Create customer engagement plans and document their environment.
• Travel occasionally to visit regional customers.

Skills

Enterprise support experience

OpenShift TAM experience

Kubernetes/Cloud

Strong communication

Relationship management

Education

Bachelor's degree in tech/engineering

Tools

RHCE

Job description

Red Hat is seeking an OpenShift Technical Account Manager (TAM) to work remotely in the southeastern United States. You will support enterprise customers with automated cloud platform solutions, provide architectural guidance, and advocate for best practices with OpenShift and cloud technologies.

The role requires 5+ years in support/engineering, PaaS and Kubernetes expertise, strong communication, and travel to regional customers.