OpenShift TAM: Enterprise Cloud Architect & Advocate

Red Hat, LLC; United States; Remoto; USD 96.000 - 154.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

401(k) with employer match

Paid time off

Parental leave

Stock purchase plan

Descrizione del lavoro

Red Hat, LLC is seeking an OpenShift Technical Account Manager to work remotely for the southeastern United States. You will provide technical and architectural guidance for the OpenShift Container Platform and build long-term relationships with enterprise customers.

You will collaborate with engineering, product management, and support teams to resolve issues, share best practices, and advocate on behalf of customers. Occasional travel to regional customers is expected.

Competenze

• 5+ years of experience in support, development, engineering, IT, or QA.
• Administration experience with OpenShift PaaS.
• Expertise in Kubernetes, containers, cloud management, and IT automation.
• Ability to manage and grow enterprise customer relationships with proactive support.
• Strong understanding of enterprise architecture and strategic business drivers.
• Willingness to travel regionally.
• Bachelor’s degree in technology or engineering.
• Knowledge of CI/CD concepts and RHCE is a plus.

Mansioni

• Support enterprise customers implementing automated containerized cloud solutions.
• Learn new technologies quickly, including orchestration, registries, build strategies, and microservices.
• Develop relationships with key stakeholders and align with business goals.
• Perform technical reviews and proactively identify issues.
• Collaborate with engineering, product, and technical support teams.
• Create and maintain customer engagement plans and documentation.
• Manage and grow customer relationships with attentive support.
• Provide guidance on Red Hat products and roadmap alignment.
• Coordinate with field teams and partners for positive cloud outcomes.
• Travel occasionally to visit regional customers.

Conoscenze

5+ years experience

OpenShift PaaS admin

Kubernetes

Cloud platforms

Customer relationship mgmt

Enterprise architecture

Multitasking

Communication skills

Travel flexibility

Bachelor's degree

CI/CD concepts

RHCE

Formazione

Bachelor's degree in tech

Descrizione del lavoro

Red Hat, LLC is seeking an OpenShift Technical Account Manager to work remotely for the southeastern United States. You will provide technical and architectural guidance for the OpenShift Container Platform and build long-term relationships with enterprise customers.

You will collaborate with engineering, product management, and support teams to resolve issues, share best practices, and advocate on behalf of customers. Occasional travel to regional customers is expected.