Onsite Practice Admin Specialist

Mass General Brigham; Massachusetts; On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking a Part-time Practice Assistant II at the Southern Jamaica Plain Health Center. You will be the first contact for patients, handling check-in/out, scheduling, billing, and basic administrative tasks onsite.

The role supports clinicians and care teams while learning advanced scheduling and registration workflows. Qualifications include a high school diploma, 2–3 years of office experience, and proficiency with the Office Suite.

Qualifications

• High school diploma or equivalent (required).
• 2–3 years of office experience (required).
• Proficiency with Office Suite and solid office procedures knowledge.
• Strong written and verbal communication skills.
• Excellent organization and time management; CMAA is a plus.

Responsibilities

• Greet patients, manage check-in/out and appointment scheduling.
• Answer phones, assist callers with routine questions, and maintain records.
• Process billing forms, collect co-payments, and scan documents into EMR.
• Request medical records and lab results; file materials and distribute mail.
• Serve as Super User for scheduling, registration and billing systems.

Skills

Office experience 2-3 years

Office administration

Written communication

Verbal communication

Time management

Organization

Education

High school diploma or equivalent

Tools

Office Suite

Job description

Mass General Brigham is seeking a Part-time Practice Assistant II at the Southern Jamaica Plain Health Center. You will be the first contact for patients, handling check-in/out, scheduling, billing, and basic administrative tasks onsite.

The role supports clinicians and care teams while learning advanced scheduling and registration workflows. Qualifications include a high school diploma, 2–3 years of office experience, and proficiency with the Office Suite.