Clinical Office Assistant II - Medical Practice

Mass General Brigham; Peabody (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham seeks an Administrative Assistant to support a clinical service or physician practice, performing scheduling, check-in/check-out, billing, and records management. The role requires strong office skills and the ability to handle routine inquiries with professionalism.

Onsite position at North Shore Medical Center with Sundays 6am–12pm shift; benefits and career growth opportunities are provided by the organization.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification is preferred.
• 2–3 years of office experience required.
• Proficiency with Microsoft Office and office procedures.
• Strong written and verbal communication skills.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and handle routine inquiries.
• Process patient billing forms and manage documentation in medical records.
• Handle messages regarding authorizations, prescriptions, and test results.
• Serve as Super User for scheduling, registration, and billing systems; train others as needed.

Education

High School Diploma or Equivalent

CMAA Certification preferred

Office experience 2-3 years

Proficiency with Microsoft Office

Strong communication skills

Tools

Microsoft Office

Job description

Mass General Brigham seeks an Administrative Assistant to support a clinical service or physician practice, performing scheduling, check-in/check-out, billing, and records management. The role requires strong office skills and the ability to handle routine inquiries with professionalism.

Onsite position at North Shore Medical Center with Sundays 6am–12pm shift; benefits and career growth opportunities are provided by the organization.