Clinical Admin Assistant II — Onsite Scheduling

Mass General Brigham; Belmont (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Assistant to support a clinical practice at Belmont, onsite. The role involves scheduling, check-in/out, billing processes, and routine clerical tasks under supervision.

Strong communication and organizational skills are essential for coordinating patient visits and records. Qualifications include a High School Diploma or equivalent, 2–3 years of office experience, and CMAA data conversion preferred.

Qualifications

• High School Diploma or Equivalent required.
• Experience in lieu of degree not accepted.
• CMAA certification data conversion preferred.
• Office experience 2–3 years required.
• Proficient with Office Suite and standard office procedures.
• Ability to operate the phone system and manage routine inquiries.

Responsibilities

• Perform routine administrative and clerical duties for clinical services.
• Make patient appointments and maintain appointment records.
• Greet patients and assist with check-in/check-out.
• Answer phones, schedule inquiries, and route calls as needed.
• Process patient billing forms and scan to records.
• Handle communications related to authorizations, refills, and test results.
• Serve as Super User for scheduling, registration, and billing systems.

Skills

Time management

Communication

Phone etiquette

Multitasking

Education

High School Diploma or Equivalent

Tools

Office Suite

Phone system

Job description

Mass General Brigham is seeking an Administrative Assistant to support a clinical practice at Belmont, onsite. The role involves scheduling, check-in/out, billing processes, and routine clerical tasks under supervision.

Strong communication and organizational skills are essential for coordinating patient visits and records. Qualifications include a High School Diploma or equivalent, 2–3 years of office experience, and CMAA data conversion preferred.