Clinic Scheduling & Admin Assistant

Cooley Dickinson Medical Group; Northampton (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Paid time off

Tuition assistance and professional 发展

Additional employee perks

Job summary

Mass General Brigham in Northampton, MA is seeking a Clinic/Practice Assistant to ensure smooth daily operations and deliver an exceptional patient experience. You will act as a welcoming point of contact for patients and providers in a high-volume environment. The role demands organization, professionalism, and strong communication.

A high school diploma is required; CMAA is preferred but not required, with 2–3 years of office experience in a fast-paced setting. Onsite schedule 8:30 a.m.

Qualifications

• High school diploma required; CMAA certification preferred but not required.
• 2–3 years of office experience in a professional, patient-focused setting.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Manage patient appointments and records with accuracy.
• Greet patients and assist callers; answer phones and route inquiries.
• Process billing forms and scan documents to patient records.
• Serve as Super User for scheduling, registration, and billing systems.
• Provide training and support to colleagues as needed.

Skills

Microsoft Office

Customer service

Phone etiquette

Communication

Office administration

Education

High school diploma

CMAA certification preferred

Job description

Mass General Brigham in Northampton, MA is seeking a Clinic/Practice Assistant to ensure smooth daily operations and deliver an exceptional patient experience. You will act as a welcoming point of contact for patients and providers in a high-volume environment. The role demands organization, professionalism, and strong communication.

A high school diploma is required; CMAA is preferred but not required, with 2–3 years of office experience in a fast-paced setting. Onsite schedule 8:30 a.m.