Onsite Office Concierge & Client Services

Opensity Solutions; Washington (District of Columbia); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Washington DC is hiring a Service Specialist to provide on-site administrative and operational support within a client office environment.

You will handle mail, copy/print production, reception, hospitality, and general facilities tasks to ensure a smooth, professional workplace experience for clients and visitors. The role requires strong customer service, attention to detail, and the ability to multitask in a fast-paced setting.

Qualifications

• 1+ year of experience in customer service, administrative support, hospitality, facilities, or office services.
• Experience in a corporate, professional services, or client-facing environment is a plus.
• Must be able to lift up to 40 lbs and stand/move throughout shift.

Responsibilities

• Mail Services: Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to established schedules and procedures.
• Copy, Print & Production Services: Accurately complete copy, print, and scan requests based on written instructions and client requirements.
• Reception & Client Interaction: Answer incoming phone calls and route inquiries to appropriate individuals or departments; greet and announce visitors professionally.
• Hospitality Services: Coordinate setup, maintenance, and readiness of conference rooms, kitchens, and common areas; manage inventory of supplies.
• Facilities & Office Support: Assist with basic facilities tasks including office moves, signage, and reporting maintenance issues.

Skills

Customer service

Administrative support

Hospitality

Facilities experience

Office equipment handling

Job description

Opensity Solutions in Washington DC is hiring a Service Specialist to provide on-site administrative and operational support within a client office environment.

You will handle mail, copy/print production, reception, hospitality, and general facilities tasks to ensure a smooth, professional workplace experience for clients and visitors. The role requires strong customer service, attention to detail, and the ability to multitask in a fast-paced setting.