Onsite IT Technician I - Deskside Support Pro

Stefanini; Owensboro (KY); Ibrido; USD 40.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) plan

Paid time off

Tuition reimbursement

Medical/dental/vision insurance

Professional development trainings

Descrizione del lavoro

Stefanini, Inc in Owensboro, KY is seeking a Deskside Technician I to provide on-site hardware and software support focused on break/fix, virus protection, and end-user repair solutions. You’ll diagnose and repair Windows desktops, printers, and network connections, leveraging expertise in Active Directory, SCCM, VPN, and VPN-related tools.

Responsibilities include proactive quick fixes, incident resolution, and customer service excellence while maintaining security standards and device

Competenze

• Experience in Windows desktop support with Windows 7/10.
• Proficiency with Active Directory and Office products.
• Familiarity with VPN, SCCM and printer hardware.

Mansioni

• Provide hardware/software support services to onsite client including break/fix.
• Implement virus detection and eradication procedures.
• Diagnose end-user system failures and implement repair solutions.
• Diagnose printer and other peripheral device failures and implement repair solutions.
• Troubleshoot network devices to ensure connectivity from the PC to the Network.

Conoscenze

Windows 7/10 support

Active Directory

Microsoft Office 2007/2016

VPN

Wireless networking

Printer hardware support

Symantec Endpoint Protection

BitLocker

SCCM

RDP

Customer service

Strumenti

Lenovo PCs hardware

AD tooling

SCCM

Descrizione del lavoro

Stefanini, Inc in Owensboro, KY is seeking a Deskside Technician I to provide on-site hardware and software support focused on break/fix, virus protection, and end-user repair solutions. You’ll diagnose and repair Windows desktops, printers, and network connections, leveraging expertise in Active Directory, SCCM, VPN, and VPN-related tools.

Responsibilities include proactive quick fixes, incident resolution, and customer service excellence while maintaining security standards and device