Desk-Side IT Support Technician I

Stefanini North America and APAC

Owensboro (KY)

On-site

USD 42,000 - 62,000

Full time

2 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

401(k)

Paid time off

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Professional development

Job summary

Stefanini North America and APAC is seeking a data-driven IT support specialist in Owensboro, KY to handle desktop and peripheral hardware, software, and network troubleshooting. You will diagnose and repair end-user issues, manage printer problems, and ensure connectivity from PC to the network.

Ideal candidates have 1+ years of desk-side experience, strong MS Office knowledge, VPN and AD proficiency, and a customer-focused approach.

Qualifications

1+ years corporate desk side support experience with Windows 7/10.
Experience troubleshooting and replacing hardware on Lenovo PCs.
Experience using Active Directory.
Experience supporting Microsoft Office 2007/2016 including Lync/OWA and Outlook 2016.
Experience troubleshooting wireless connectivity and VPN.
Experience with basic hardware printer support.
Experience with Symantec Endpoint Protection, BitLocker, SCCM, and RDP.

Responsibilities

Provide hardware/software support services to onsite client including break/fix
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral device failures and implement repair solutions
Troubleshoot network devices to ensure connectivity from PC to Network
Provide hardware/software support services to onsite client including break/fix
Diagnose end-user system failures and implement repair solutions