Onsite IT Support Technician — 5% Bonus + Benefits

TEKsystems; Montgomery (AL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401k benefits

Annual 5% bonus

Job summary

TEKsystems is seeking a permanent onsite IT support specialist in Montgomery, AL, to assist plant staff with hardware, software, and network issues. You will troubleshoot Windows, AD, TCP/IP, DNS, DHCP and production tech systems while delivering high-quality customer service.

Qualified candidates hold an associate degree in IT or CS and relevant certifications; Linux and Raspberry Pi experience plus monitoring tools like PRTG or SolarWinds NPM are a plus.

Qualifications

• Associate degree in Information Technology, Computer Science, or related field; equivalent experience may be considered.
• CompTIA A+, Network+, or Microsoft certifications are a plus.
• Experience with Linux and Raspberry Pi; knowledge of network monitoring tools such as PRTG or SolarWinds NPM.

Responsibilities

• Provide first-line technical support to plant staff and troubleshoot hardware, software, network, and production technology issues.
• Deliver excellent customer service while diagnosing and resolving technical problems.

Skills

Microsoft Windows

Microsoft 365

Active Directory

TCP/IP

DNS

DHCP

CompTIA A+

Linux

Raspberry Pi

PRTG

SolarWinds NPM

Education

Associate degree in IT or Computer Science

CompTIA A+, Network+, or Microsoft certifications

Tools

PRTG

SolarWinds NPM

Raspberry Pi

Job description

TEKsystems is seeking a permanent onsite IT support specialist in Montgomery, AL, to assist plant staff with hardware, software, and network issues. You will troubleshoot Windows, AD, TCP/IP, DNS, DHCP and production tech systems while delivering high-quality customer service.

Qualified candidates hold an associate degree in IT or CS and relevant certifications; Linux and Raspberry Pi experience plus monitoring tools like PRTG or SolarWinds NPM are a plus.