Onsite IT Support Technician

TEKsystems; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Long-term contract

Enterprise IT experience

Stable schedule

Career growth

Job summary

TEKsystems is seeking an IT Support Specialist for an onsite contract role in Nashville, TN. You will assist end users, troubleshoot issues, and provide excellent customer service.

Responsibilities include resolving hardware, software, network, and mobile device problems, supporting Windows/AD, and handling tickets via ServiceNow. This role is ideal for professionals with Help Desk experience looking to grow technically.

Qualifications

• Experience in Help Desk or Service Desk support.
• Knowledge of Active Directory and Windows environments.
• Experience with ticketing systems (ServiceNow preferred).
• Basic networking knowledge (VPN, Wi-Fi, connectivity).

Responsibilities

• Troubleshoot hardware, software, network, and mobile device issues.
• Support Windows environments, Active Directory, and enterprise apps.
• Manage and resolve tickets through ServiceNow.
• Assist users with VPN, Wi‑Fi, and connectivity issues.
• Provide support via phone, remote tools, and on-site when needed.

Skills

Help Desk experience

Customer service

Strong communication

Troubleshooting

Tools

ServiceNow

Job description

TEKsystems is seeking an IT Support Specialist for an onsite contract role in Nashville, TN. You will assist end users, troubleshoot issues, and provide excellent customer service.

Responsibilities include resolving hardware, software, network, and mobile device problems, supporting Windows/AD, and handling tickets via ServiceNow. This role is ideal for professionals with Help Desk experience looking to grow technically.