Onsite IT Support Technician – Windows & AD

TEKsystems; McLean (VA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking an IT Help Desk Specialist for a Contract to Hire assignment in McLean, VA. You will provide technical support for hardware and software, responding promptly and professionally to user requests, and assisting with installations and decommission of devices.

Ideal candidates have solid desktop support experience, familiarity with Active Directory and Windows, and a customer-service mindset. This onsite role offers competitive hourly pay and benefits.

Qualifications

• Provide excellent IT support to users and resolve routine hardware and software issues.
• Install, upgrade, and decommission IT equipment.
• Follow team policies and procedures.
• Assist users with hardware/software usage.
• Respond to requests using diagnostic tools and escalate when needed.

Responsibilities

• Handle on-site IT support requests at McLean office.
• Maintain workstation imaging and configuration per SOPs.
• Update incident and service requests in the tracking system.
• Provide timely updates to stakeholders.
• Participate in on-call rotation as assigned.

Skills

Desktop

Support

Active directory

Windows

Job description

TEKsystems is seeking an IT Help Desk Specialist for a Contract to Hire assignment in McLean, VA. You will provide technical support for hardware and software, responding promptly and professionally to user requests, and assisting with installations and decommission of devices.

Ideal candidates have solid desktop support experience, familiarity with Active Directory and Windows, and a customer-service mindset. This onsite role offers competitive hourly pay and benefits.