Onsite Client Program Leader | Growth & Retention

Adecco Group; Perryville (MD); On-site; USD 65,000 - 118,000; Full time

Job summary

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our programs, driving alignment with the client's objectives and fostering a collaborative partnership.

The role oversees strategic and operational aspects, including daily recruitment activities, KPI tracking, and positioning teams for ongoing success. Strong leadership and client-facing skills are essential.

Qualifications

• High school diploma or equivalent with 5+ years in a managerial role.
• Proven track record in client relationships and service levels.
• Strong communication and organizational skills.

Responsibilities

• Grow & Retain Accounts by building relationships with key client contacts.
• Price and sell services and achieve high client satisfaction.
• Lead recruitment teams and manage KPIs/SLAs to drive performance.
• Prepare reporting and interpret data and trends for stakeholders.

Skills

Client relationship building

Team leadership

KPI & SLA management

Excellent communication

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

The Adecco Group is seeking an Onsite Manager to be the primary client contact for our programs, driving alignment with the client's objectives and fostering a collaborative partnership.

The role oversees strategic and operational aspects, including daily recruitment activities, KPI tracking, and positioning teams for ongoing success. Strong leadership and client-facing skills are essential.