Onsite Program Lead for Client Growth & Ops

Adecco Group; Broomfield (CO); On-site; USD 65,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

PTO 152 hours

Job summary

Adecco Group is seeking an Onsite Manager to be the primary client contact for our Adecco programs, guiding strategic direction and operational management of client activities. You will lead daily recruitment, measure KPIs, and foster collaboration to ensure continued success.

You will build strong client relationships, manage a recruitment team, and maintain high client satisfaction while pricing and selling services. This role emphasizes thought leadership and aligning with client objectives.

Qualifications

• A high school diploma or equivalent and 5+ years of relevant work experience.
• A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred.
• Effective written and verbal communication skills – both in a one-on-one and group setting.
• Ability to build and maintain strong client relationships and networks.
• Ability to successfully manage a recruitment team in a fast-paced environment.
• Excellent organizational, prioritization, and multi-tasking skills.
• Adept at establishing and managing KPIs and SLAs.
• Demonstrated ability to build and maintain strong client relationships and networks.
• In-depth knowledge of current recruiting practices compliant with federal and state laws and Company policies.
• Proficiency in MS Office (Word, Excel & PowerPoint) and ability to learn new software are required.
• Ability to develop and implement policies, procedures, goals, and objectives.
• Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others and motivate them to transfer vision into action.

Responsibilities

• Grow & Retain Accounts
• Create and develop effective working relationships with key client contacts to foster business growth and understand each client's needs.
• Achieve and maintain high levels of client satisfaction – via surveys and reviews.
• Establish networks through professional associations and networking.
• Prepare and present quarterly business reviews to leadership.
• Demonstrate client-centric service and align with client objectives.
• Retain clients while maximizing fill rate and time-to-fill.
• Position Adecco programs as trusted partner and thought leader.
• Price and sell services (conversions, temporary and perm placement).
• Build knowledge of target industries, clients, roles, market share, and competition.
• Innovate processes and meet KPIs and SLAs.
• Grow and retain accounts and new client relationships.
• Interpret data and trends in reporting.
• Understand and apply the TOM to strengthen client relationships.
• Partner with clients on strategic objectives and hiring needs.

Skills

Communication

Client relationships

Recruitment leadership

Organization

KPI & SLAs

Education

High school diploma or equivalent

Tools

MS Office

Job description

Adecco Group is seeking an Onsite Manager to be the primary client contact for our Adecco programs, guiding strategic direction and operational management of client activities. You will lead daily recruitment, measure KPIs, and foster collaboration to ensure continued success.

You will build strong client relationships, manage a recruitment team, and maintain high client satisfaction while pricing and selling services. This role emphasizes thought leadership and aligning with client objectives.