Onboarding Strategy & Operations Associate (Remote)

Bazeta; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

DoorDash in the United States is seeking an Associate, Strategy and Operations for Merchant Onboarding and Experience. You will own the end-to-end onboarding flow for SMB merchants, build visibility dashboards, track timelines, and drive scalable improvements to speed and accuracy.

Collaborating with Product, Sales, Ops, MXO and GTMT, you will translate workflow gaps into product requirements, automate manual steps, and measure impact with data-driven insights to accelerate merchant growth and

Qualifications

• 2+ years in a fast-paced environment.
• Experience with data-driven decision making desirable.
• Strong collaboration across functions.

Responsibilities

• Own end-to-end SMB onboarding flow and improve onboarding efficiency.
• Build dashboards to monitor onboarding timelines and SLAs/OKRs.
• Identify process bottlenecks and drive scalable process/tooling improvements.
• Translate workflow gaps into product requirements for systems like SFDC.
• Partner with Product, Sales, Ops, MXO, GTMT to align onboarding priorities and execution.

Skills

SQL

Cross-functional collaboration

Stakeholder management

Analytical mindset

Job description

DoorDash in the United States is seeking an Associate, Strategy and Operations for Merchant Onboarding and Experience. You will own the end-to-end onboarding flow for SMB merchants, build visibility dashboards, track timelines, and drive scalable improvements to speed and accuracy.

Collaborating with Product, Sales, Ops, MXO and GTMT, you will translate workflow gaps into product requirements, automate manual steps, and measure impact with data-driven insights to accelerate merchant growth and