Associate, Strategy & Ops, Merchant Onboarding (Remote) NEW

The Briefed; EUA; Teletrabalho; USD 75 000 - 110 000; Tempo integral

Resumo da oferta

DoorDash's New Verticals team seeks an Associate on the Merchant Onboarding Strategy and Operations group to speed and smooth onboarding for grocery, retail and other stores. This remote US role focuses on dashboards, trend analysis and cross-functional alignment across Sales, Product and Onboarding.

You will design onboarding flows for integrations like Shopify, track delays, and translate workflow gaps into actionable Salesforce and tool requirements, driving measurable onboarding performance.

Qualificações

• 2+ years in a fast-paced role building processes from the ground up.
• Proficient in SQL with data-driven decision making.
• Strong cross-functional collaboration and ownership.
• Analytical with root-cause thinking and accountability.

Responsabilidades

• Build dashboards for onboarding timelines and delays.
• Track blocked cases, analyze trends and coordinate with other teams.
• Design onboarding flows for new integrations such as Shopify.
• Turn workflow gaps into Salesforce and other tool requirements.
• Measure onboarding performance.
• Align Sales, Product and onboarding teams end to end.

Conhecimentos

Process building

SQL

Cross-functional collaboration

Analytical thinking

Accountability

Ferramentas

Salesforce

Descrição da oferta de emprego

DoorDash's New Verticals business brings grocery, retail and other stores onto DoorDash. As Associate on the Merchant Onboarding Strategy and Operations team you make onboarding faster and smoother. Work setup: remote role in the United States.

Key responsibilities

• Build dashboards for onboarding timelines and delays
• Track blocked cases, analyse trends and fix them with other teams
• Design onboarding flows for new integrations such as Shopify
• Turn workflow gaps into product requirements for Salesforce and other tools
• Measure onboarding performance
• Align Sales, Product and onboarding teams end to end

Requirements

• 2+ years in a fast-paced role building processes from the ground up
• Proficient in SQL
• Strong cross-functional collaboration
• Analytical, root-cause thinking
• Drives accountability and clear ownership

Remote details

• Remote role in the United States

Salary and benefits

• US base salary $74,800 to $110,000 a year, depending on location. DoorDash also offers benefits; the full list is on the posting.