On-Site Windows Desktop Support – Atlanta Area

Motion Recruitment; College Park (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Motion Recruitment in Atlanta seeks an experienced Windows Desktop Technical Support consultant for a long-term contract. The role focuses on on-site end-user computing support across facilities in the College Park area, addressing hardware, software, and network incidents. A+ certification is required, with 12+ months of onsite work preferred.

You will manage tickets, coordinate with schools, assist with imaging using SCCM, and set up devices and printers while ensuring SLAs are met.

Qualifications

• 3+ years of end-user support in an enterprise environment.
• Experience with Windows 10, Office 365 and Active Directory.
• On-site role in Metro Atlanta; reliable transportation.
• MCP or MCSE certifications are a plus.

Responsibilities

• Provide on-site end-user computing support across learning locations, media centers, admin facilities and support offices.
• Manage service requests via the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time.
• Communicate status of IT incidents and planned IT initiatives to the service desk, technical support coordinators and schools.
• Assist with general maintenance to keep network running smoothly and on-site network-related repair requests.
• Set up new devices, workstations, printers, and assignments to default printers.

Skills

End user support

Windows 10

Office 365

Active Directory

MCP/MCSE (nice to have)

Hardware/Software troubleshooting

Tools

SCCM imaging

Remedy

LANDesk

Job description

Motion Recruitment in Atlanta seeks an experienced Windows Desktop Technical Support consultant for a long-term contract. The role focuses on on-site end-user computing support across facilities in the College Park area, addressing hardware, software, and network incidents. A+ certification is required, with 12+ months of onsite work preferred.

You will manage tickets, coordinate with schools, assist with imaging using SCCM, and set up devices and printers while ensuring SLAs are met.