On-Site IT Support & Executive Concierge

Motion Industries (MOT); Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Motion Industries in Atlanta, GA is seeking an experienced IT Support specialist to provide on-site end-user support, onboarding, and a high-touch service experience for executives and staff. You will triage, troubleshoot, document, and escalate across Windows, macOS, O365, and network issues in a large enterprise environment.

You will join a team of IT professionals and work on projects, asset management, and security-related tasks while maintaining standards for speed and accuracy in a

Qualifications

• Bachelor’s degree or equivalent experience or certifications.
• 5+ years of IT support experience in enterprise environments.
• Experience with MAC OS and Windows environments and Office 365 platform.

Responsibilities

• Fielding IT support calls and tickets.
• On-site IT support and onboarding-related tasks and projects.
• Research, documentation, and advanced troubleshooting.
• Asset management and network operations.

Skills

MAC OS

Windows

Active Directory

Troubleshooting

Education

Bachelor’s degree or equivalent experience/certifications

Tools

Cisco WebEx

Power BI

SharePoint

Microsoft Teams

Intune MDM

Fortinet

Job description

Motion Industries in Atlanta, GA is seeking an experienced IT Support specialist to provide on-site end-user support, onboarding, and a high-touch service experience for executives and staff. You will triage, troubleshoot, document, and escalate across Windows, macOS, O365, and network issues in a large enterprise environment.

You will join a team of IT professionals and work on projects, asset management, and security-related tasks while maintaining standards for speed and accuracy in a