On-Site Services Pro: Copy, Mail & Fulfillment

Ricoh USA, Inc.; Mobile (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Ricoh USA, Inc. is seeking an On-Site Services Specialist for Mobile, AL to support operations at customer sites. You will operate duplicating equipment, handle scanning, mail processing, and basic maintenance while ensuring quality and timely delivery of services.

Responsibilities include managing mail and supplies, scheduling, and responding to service calls, with occasional travel between customer sites. A high school diploma or GED is required, and MS Office proficiency is expected.

Qualifications

• High school diploma or GED required.
• Some related copy job experience preferred.
• Valid driver's license and minimum auto insurance coverage per Ricoh policy.
• Competency in basic computer skills including MS Office Suite.

Responsibilities

• Operate MS Office and Email systems.
• Perform basic scanning responsibilities.
• Ensure convenience copiers are working properly and report issues.
• Maintain records for management reports and inventories.
• Distribute office supplies, fax transmissions and mail to designated points.
• Performs Fulfillment functions and service coordination.
• Respond to and coordinate all service calls required by customer.
• May travel between customer's buildings.

Skills

Technical aptitude

Customer service

Organization

Communication

MS Office proficiency

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Ricoh USA, Inc. is seeking an On-Site Services Specialist for Mobile, AL to support operations at customer sites. You will operate duplicating equipment, handle scanning, mail processing, and basic maintenance while ensuring quality and timely delivery of services.

Responsibilities include managing mail and supplies, scheduling, and responding to service calls, with occasional travel between customer sites. A high school diploma or GED is required, and MS Office proficiency is expected.