On-Site Mail & Copy Ops Specialist

Ricoh USA, Inc.; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401K

Health Savings Account

Flexible Spending Account

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in San Diego to operate high volume copiers, perform maintenance, and support customer sites. The role requires strong customer service skills, basic IT literacy, and the ability to travel between buildings as needed.

You will manage paper handling, job setup, and daily logs while coordinating with technicians and site managers. This position emphasizes reliability, problem solving, and responsive service to keep client operations

Qualifications

• Requires high school diploma or GED and1-2 years of related work experience.
• Some related copy job experience is preferred.
• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
• Demonstrate competency in basic computer skills including proficiency in MS Office Suite

Responsibilities

• Runs high volume/production copy machines and performs binding and finishing work.
• Ensures convenience copiers are working properly, checking for quality via daily inspections.
• Performs setup of equipment as prescribed by the customer (toner add, stocks paper, etc)
• Performs duties of scanning and /or imaging documents
• Maintains records for management reports and inventories of supplies needed.

Skills

Customer service

Verbal communication

Independent work

Flexibility

Attention to detail

Education

High School Diploma or GED

Tools

MS Office Suite

Copier maintenance tools

Job description

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in San Diego to operate high volume copiers, perform maintenance, and support customer sites. The role requires strong customer service skills, basic IT literacy, and the ability to travel between buildings as needed.

You will manage paper handling, job setup, and daily logs while coordinating with technicians and site managers. This position emphasizes reliability, problem solving, and responsive service to keep client operations