Senior On-Site Copier & Mailroom Specialist

Ricoh; Kingsport (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401(k) Retirement plan

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh is seeking an On-Site Service Specialist in Kingsport, TN. The role supports operations including high-volume copying, sorting, mailing, and bindery tasks at customer sites. You will perform copier maintenance, basic repairs, and light reception duties as needed to ensure smooth service delivery.

The position requires a high school diploma or GED with 1–2 years related experience, strong communication, and the ability to work independently in a fast-paced environment.

Qualifications

• High school diploma or GED with 1–2 years related experience.
• Copy/print production knowledge is a plus.
• Good communication and customer service skills are essential.

Responsibilities

• Operate high volume copying, production, sorting, mailing, or bindery equipment.
• Provide copier maintenance and/or repair at customer sites.
• Assist with reception duties and light building support as needed.
• Maintain records for management reports and inventories.
• Respond to service calls and coordinate with technicians.
• Move and deliver completed jobs to client locations.

Skills

Customer service

Communication

Problem solving

Independent work

Attention to detail

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Ricoh is seeking an On-Site Service Specialist in Kingsport, TN. The role supports operations including high-volume copying, sorting, mailing, and bindery tasks at customer sites. You will perform copier maintenance, basic repairs, and light reception duties as needed to ensure smooth service delivery.

The position requires a high school diploma or GED with 1–2 years related experience, strong communication, and the ability to work independently in a fast-paced environment.