On-Site Services & Workplace Support Pro

Ricoh USA, Inc.; Clemson (SC); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, life, and disability—

401(k) plan

HSA & FSA benefits

Tuition assistance

Paid vacation and holidays

Wellness programs

Job summary

Ricoh USA, Inc. is seeking an On-Site Services Specialist to support mail, print, scanning, shipping/receiving, and general office services. This role emphasizes hands-on work, customer interaction, and problem-solving in a fast-paced campus environment.

Responsibilities include operating copiers and printers, managing documents, arranging conference room setups, and ensuring logs and supplies are maintained. A high school diploma and relevant experience are expected.

Qualifications

• High school diploma, GED, or equivalent experience.
• Previous experience in office services, mailroom, print, copy, shipping/receiving, or customer support environments preferred.
• Strong customer service and communication skills.
• Basic computer proficiency, including Microsoft Office.
• Ability to operate office equipment and learn new technologies.
• Strong organizational skills and attention to detail.
• Valid driver's license may be required based on location.

Responsibilities

• Support daily mail, shipping/receiving, and package distribution operations.
• Operate and maintain office equipment including copiers, printers, scanners, and postage machines.
• Respond to customer service requests and provide timely solutions.
• Perform scanning, document handling, filing, and records management tasks.
• Assist with conference room and furniture setups.
• Complete print, copy, fulfillment, and finishing projects.
• Deliver completed work throughout the customer site.
• Monitor equipment performance, replenish supplies, and maintain service logs.
• Maintain organized work areas and ensure operational excellence.
• Travel between buildings on the customer campus as needed.
• Support additional office services and workplace functions as assigned.

Skills

Customer service

Communication

Organizational skills

Tech adaptability

Education

High School Diploma

Tools

Microsoft Office

Job description

Ricoh USA, Inc. is seeking an On-Site Services Specialist to support mail, print, scanning, shipping/receiving, and general office services. This role emphasizes hands-on work, customer interaction, and problem-solving in a fast-paced campus environment.

Responsibilities include operating copiers and printers, managing documents, arranging conference room setups, and ensuring logs and supplies are maintained. A high school diploma and relevant experience are expected.