On-Site Service Pro: Mail, Shipping & Copy Expert

Ricoh Americas Corporation; Atlanta (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401K

Health insurance

Paid vacation

Job summary

Ricoh Americas Corporation in Atlanta, GA seeks a Senior On-Site Service Specialist to operate and maintain high-volume copiers, perform bindery and mailing tasks, and support on-site operations. Responsibilities include troubleshooting, setup, printing duties, and coordinating service calls with technicians.

The role requires a high school diploma or GED, 1–2 years related copy or service experience, basic computer skills, and a valid driver's license. Occasional overtime may apply.

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Experience with copy/printing environments is preferred.
• Basic computer skills and MS Office proficiency required.
• Valid driver’s license and auto insurance minimums may apply.

Responsibilities

• Runs high volume/production copy machines and performs binding and finishing work.
• Performs basic equipment troubleshooting and escalates to technicians.
• Manages shipping, receiving, mail distribution, and related duties.
• Maintains records for management reports and inventories of supplies.

Skills

Excellent customer relations

Verbal communication skills

MS Office Suite

Basic computer skills

Independent work ability

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Ricoh Americas Corporation in Atlanta, GA seeks a Senior On-Site Service Specialist to operate and maintain high-volume copiers, perform bindery and mailing tasks, and support on-site operations. Responsibilities include troubleshooting, setup, printing duties, and coordinating service calls with technicians.

The role requires a high school diploma or GED, 1–2 years related copy or service experience, basic computer skills, and a valid driver's license. Occasional overtime may apply.