Senior Mail & Copy Services Specialist

Ricoh Americas Corporation; Milpitas (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays

Job summary

Ricoh Americas Corporation is seeking a Senior On-Site Service Specialist in Milpitas, CA. The role involves operating high-volume copying and bindery equipment, handling mail, shipping, and basic equipment troubleshooting, with occasional travel between client locations on company time.

Qualified candidates will have a high school diploma or GED and 1–2 years of related experience. Proficiency in MS Office and familiarity with postage meters are preferred.

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Mail Room and/or shipping dock experience preferred.
• Basic computer skills including MS Office Suite.

Responsibilities

• Operate high volume copying, production, sorting, mailing, or bindery equipment.
• Ships and receives products and supplies; handles mail and postage.
• Travel between customer sites by company van and on-site duties.
• Troubleshoot basic equipment and escalate to technicians as needed.
• Maintain records and logs; assist in report generation.

Skills

Customer service

Communication

Problem solving

Attention to detail

Independent work

Education

High school diploma or GED

Tools

MS Office Suite

Postage meters

Shipping/dock equipment

Job description

Ricoh Americas Corporation is seeking a Senior On-Site Service Specialist in Milpitas, CA. The role involves operating high-volume copying and bindery equipment, handling mail, shipping, and basic equipment troubleshooting, with occasional travel between client locations on company time.

Qualified candidates will have a high school diploma or GED and 1–2 years of related experience. Proficiency in MS Office and familiarity with postage meters are preferred.