Senior On-Site Mail & Shipping Specialist

Ricoh USA, Inc.; Atlanta (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K

Health insurance

Paid vacation

Job summary

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in Atlanta, GA to manage on-site copier operations, perform basic maintenance, and coordinate with technicians. You may handle mailroom duties, shipping/receiving, and light facility tasks.

The role reports to the Site Manager and requires strong customer service skills and technical aptitude. The position involves daily interactions with customers, troubleshooting, and occasional overtime for urgent service requests in a dynamic

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.

Responsibilities

• Runs high volume/production copy machines and performs binding and finishing work.

Skills

Copier maintenance

Customer relations

Reading manuals

Problem solving

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in Atlanta, GA to manage on-site copier operations, perform basic maintenance, and coordinate with technicians. You may handle mailroom duties, shipping/receiving, and light facility tasks.

The role reports to the Site Manager and requires strong customer service skills and technical aptitude. The position involves daily interactions with customers, troubleshooting, and occasional overtime for urgent service requests in a dynamic