On-Site Copy & Mail Services Specialist

Ricoh Americas Corporation; Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401K

Paid vacation

Paid holidays

Job summary

Ricoh Americas Corporation on-site services specialist role seeks reliable team players to support copier and scanning equipment, mail processing and fulfillment tasks at customer sites. The position requires basic computer skills, attention to quality, and ability to travel between customer buildings.

We offer competitive hourly pay, benefits, and opportunities to grow within Ricoh's services portfolio. You will handle maintenance, operate shipping/receiving, and assist with setup and

Qualifications

• Requires high school diploma, GED, or equivalent work experience.
• Some related copy job experience is preferred.
• May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
• Demonstrated competency in basic computer skills including proficiency in MS Office Suite.

Responsibilities

• Operate MS Office and Email systems.
• Perform basic scanning responsibilities.
• Ensure convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Performs furniture/conference room set up.
• Performs Fulfillment functions.
• Calculates charges for jobs performed and maintains logs.
• Responds to and coordinates all service calls required by customer.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs to pre-determined customer locations within and outside of the site.
• Maintains daily meter and service logs.
• May travel between customer's buildings.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
• Performs duties related to the shipping and/or receiving of materials in a mailroom type environment
• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
• Performs filing duties, which may include purging and archiving old documents.

Skills

Technical aptitude

Customer service

Organization skills

Communication

Education

High school diploma

GED

Tools

MS Office

Job description

Ricoh Americas Corporation on-site services specialist role seeks reliable team players to support copier and scanning equipment, mail processing and fulfillment tasks at customer sites. The position requires basic computer skills, attention to quality, and ability to travel between customer buildings.

We offer competitive hourly pay, benefits, and opportunities to grow within Ricoh's services portfolio. You will handle maintenance, operate shipping/receiving, and assist with setup and