On-Site Service Pro: Copier & Mail Systems

Ricoh USA, Inc.; Seattle (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, life insurance

401(k) plan

Tuition assistance

Paid vacation & holidays

Wellness benefits

Job summary

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in Seattle, WA. You will operate and maintain high-volume copying and related equipment, manage shipping/receiving, and support mailroom tasks while assisting customers on site.

The role requires strong communication, basic computer skills, and the ability to travel between customer sites as needed. Qualifications include a high school diploma or GED with 1–2 years of relevant experience; preferred copy job exposure; valid driver's

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Some related copy job experience is preferred.
• May require valid driver's license and minimum auto insurance coverage per Ricoh.
• Demonstrate competency in basic computer skills including MS Office.

Responsibilities

• Provide copier maintenance and repair at customer sites.
• Handle shipping/receiving and mailroom duties as needed.
• Respond to service calls and coordinate with the customer.
• Set up meeting rooms and assist with light building maintenance.
• Maintain records and prepare management reports.

Skills

Copier repair

Shipping/receiving

Electronics basics

Customer relations

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in Seattle, WA. You will operate and maintain high-volume copying and related equipment, manage shipping/receiving, and support mailroom tasks while assisting customers on site.

The role requires strong communication, basic computer skills, and the ability to travel between customer sites as needed. Qualifications include a high school diploma or GED with 1–2 years of relevant experience; preferred copy job exposure; valid driver's