On-Site Premium Client Advisor & Sales Growth

Serenity-Healthcare-1; Nocatee (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

401(k) retirement plan

Paid time off: 10 days start, 15 after

Job summary

Serenity is seeking a Member Sales Associate to join our on-site team in Florida. In this high-touch, relationship-driven role, you will guide clients through their options, answer questions, and move them toward decisions while maintaining exceptional service standards.

You should bring 2+ years of customer-facing experience, a track record of meeting goals, and strong listening skills. Expect a fast-paced environment with growth opportunities and comprehensive benefits.

Qualifications

• 2+ years of full-time, customer-facing experience in premium service environments.
• Track record of meeting or exceeding goals or performance targets.
• Strong active listening skills and ability to build trust quickly.

Responsibilities

• Guide clients through available options with clarity and a consultative approach, encouraging next steps.
• Listen carefully, ask the right questions, and document client information accurately.
• Work toward individual KPIs and contribute to team performance goals with consistency and accountability.
• Handle objections and hesitations with composure, steering toward solutions without pressuring the client.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and prevent anything from falling through the cracks.

Skills

Customer-facing experience

Goal-oriented

Active listening

High-volume interactions

Leadership potential

Job description

Serenity is seeking a Member Sales Associate to join our on-site team in Florida. In this high-touch, relationship-driven role, you will guide clients through their options, answer questions, and move them toward decisions while maintaining exceptional service standards.

You should bring 2+ years of customer-facing experience, a track record of meeting goals, and strong listening skills. Expect a fast-paced environment with growth opportunities and comprehensive benefits.