Premium Client Sales Advisor

Serenity-Healthcare-1; Denver (CO); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) plan

PTO + holidays

Growth opportunities

Job summary

Serenity is hiring a Member Sales Associate for an on-site, full-time role in Colorado. You will guide clients through options, document needs, and drive toward individual and team KPIs while maintaining a high level of customer care.

You thrive in premium service environments, handle objections with poise, and contribute to a seamless client experience. Growth and advancement opportunities are available as Serenity expands.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Strong active listening skills.
• Leadership experience or potential.

Responsibilities

• Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step
• Listen carefully, ask the right questions, and document client information accurately and thoroughly
• Work toward individual KPIs and contribute to team performance goals with consistency and accountability
• Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving
• Coordinate handoffs between internal teams to ensure the client experience stays seamless
• Follow up with clients to keep momentum moving and ensure nothing falls through the cracks

Skills

Customer service

Active listening

Goal orientation

Relationship building

Leadership potential

Job description

Serenity is hiring a Member Sales Associate for an on-site, full-time role in Colorado. You will guide clients through options, document needs, and drive toward individual and team KPIs while maintaining a high level of customer care.

You thrive in premium service environments, handle objections with poise, and contribute to a seamless client experience. Growth and advancement opportunities are available as Serenity expands.