Premium Client Advisor & Growth Catalyst

Serenity Healthcare; San Antonio (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health coverage (90% employer-paid)

401(k)

PTO / Holidays

Growth opportunities

Job summary

Serenity Healthcare is seeking a Member Sales Associate to join our on-site team. The role focuses on guiding clients through options with a consultative approach, documenting details, and driving momentum toward next steps.

Expect a high-touch environment with clear performance expectations and opportunities for growth as Serenity expands. Strong listening, resilience, and trust-building are essential to succeed in this premium service setting.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Strong active listening skills.
• Ability to manage a high volume of interactions without quality loss.
• Some leadership experience or potential is encouraged.

Responsibilities

• Guide clients through options with clarity and consultative approach, encouraging next steps.
• Listen carefully, document client information accurately.
• Aim for individual KPIs and contribute to team performance.
• Handle objections calmly and redirect toward solutions while maintaining momentum.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and avoid gaps.

Skills

Customer-facing

Goal-oriented

Active listening

Resilience

Trust-building

Leadership potential

Job description

Serenity Healthcare is seeking a Member Sales Associate to join our on-site team. The role focuses on guiding clients through options with a consultative approach, documenting details, and driving momentum toward next steps.

Expect a high-touch environment with clear performance expectations and opportunities for growth as Serenity expands. Strong listening, resilience, and trust-building are essential to succeed in this premium service setting.