On-Site Desktop & Laptop Support Technician

Worldwide TechServices; Bozeman (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

A global technology services firm is seeking a Dynamic PC Support technician in Bozeman, Montana. This role involves providing customer support for various client products, troubleshooting desktops and laptops, and ensuring timely reporting. Candidates should hold a technical school certification and have up to 2 years of relevant experience. The position requires the ability to drive to client locations and move equipment. This position is ideal for those with strong customer service skills and a passion for technology.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Communication regarding technical issues with clients

Ability to drive long distances

Ability to lift various computer equipment up to 50 lbs

Ownership of a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services firm is seeking a Dynamic PC Support technician in Bozeman, Montana. This role involves providing customer support for various client products, troubleshooting desktops and laptops, and ensuring timely reporting. Candidates should hold a technical school certification and have up to 2 years of relevant experience. The position requires the ability to drive to client locations and move equipment. This position is ideal for those with strong customer service skills and a passion for technology.